Video Trouble?

There are a number of reasons why you may have trouble loading our videos.  There may be a problem on our end, a problem with our video service (Vimeo) or a problem with your computer.  Check below for a few simple fixes, but if the videos continue to give you problems, shoot us an email.  Thanks.

1. •  Turn off HD.  Once the video starts playing, you will see a button in the upper righthand corner of the video that toggles HD on or off.
   

2. •  Let the video load completely before playing the video.  After hitting play, pause the video until the bar at the bottom becomes full.
   

3. •  Watch the video on the Vimeo website.  Click on “Mobile Version” above each video.  Or click here to go to our videos on the Vimeo website.
   

4. •  Switch Browsers.  Safari, Google Chrome or Firefox work best.
   

5. •  Still have trouble?  Send us an email.